Healthcare Document Processing

Capture and Reconcile EOB Data Quickly
Often the most complex document being routinely processed by a provider’s financial operation, explanation of benefits (EOBs) are the most critical document for ensuring the timely and proper accounting of incoming revenues. With multi-patient remittances often exceeding 100 pages of vital line-item detail, the time and labor costs required for processing and reconciling these documents with their corresponding claims can be substantial, draining dollars from the operation that could otherwise be focused on value-added activities such as clinical research and patient care.

With an ability to integrate into any enterprise resource planning (ERP) system or enterprise content management (ECM) repository, Brainware Distiller for EOBs provides healthcare facilities with the swift, accurate capture of header and line-item detail from unstructured and semi-structured documents. By streamlining the process and creating instant visibility into cash flow, Distiller enables a quicker assessment of receivables outstanding and a stronger capacity for the application of cash and identification of discrepancies.

Brainware Distiller’s “self-learning” solution provides a considerable step forward from traditional optical character recognition (OCR) based applications, with providers observing a more immediate return on investment. On the basis of a small sample set of documents, Brainware Distiller can identify EOB data from a vast number of payers, including claim number, patient number, reason codes, patient name, individual item descriptions and more, regardless of their placement on the page. Distiller’s advanced extraction technology reads incoming documents regardless of their format, including paper document, PDF, email, fax and others, creating a single input channel through which digitized intelligence is identified, verified against internal repositories and flagged for discrepancies. Distiller’s Verifier module enables users to quickly reconcile outliers, “teaching” the solution in a manner that makes it even more intelligent and agile the more it is used.

In addition to improving the cycle time and accuracy of EOB processing, Distiller enables healthcare providers to save time spent recovering archival data (as well as storage space) by transforming physical files into easily sorted and searched digital repositories.

Brainware Distiller provides an automated process for matching EOB and claim data, enabling a more complete and timely collection of revenues while reducing the number of clerks required by as much as 60%. This allows healthcare providers to focus more time and money on their core mission—providing the best in patient care and medical research.

Proven By the Healthcare Community
Brainware Distiller is the tried and proven intelligent data capture platform for a number of major healthcare providers, payers and vendors including Baylor Health Care System, Cleveland Clinic, Cook Children’s Health Care System, Gundersen Lutheran, Mayo Clinic, National Health Service (NHS) of the United Kingdom, Resurrection Health Care, Yale New Haven Health System and others.